You can access your CELPIP Test scores online through your CELPIP Account in 4-5 calendar days after your test date. Please note that business days do not include weekends or holidays.

You will receive an email notification once your scores are available. Your CELPIP Official Score Report will be available for download as a PDF once your scores have been posted. In order to download your Score Report, please sign in to your CELPIP Account and click on “Check Scores” button. For information on obtaining test results, click here.

Your CELPIP Test scores can be accessed and viewed online in your CELPIP Account for a period of 2 years, from your test date.

See full list of FAQs here

If the identification document that you bring with you on test day does not meet the following requirements, you will not be allowed to take the test, and you will not be able to transfer your test or receive a refund:

• Your identification document must be the same one you used to register for the test. It must match the registration details you entered during registration, including full name and document number.
• Your identification document must be original. Photocopies of identification are not acceptable.
• Your identification document must be valid.
• Your identification document must be unexpired.

Acceptable identification for the CELPIP-General Test:

• Passport Booklet
• Refugee Travel Document

Unacceptable identification includes:

• Any expired document
• Any photocopy of a document
• British National Overseas Passport
• Social Security card
• Social Insurance card
• Canadian health card
• Temporary identification
• Employee identification card
• Student identification card
• US Border Crossing Card
• US Permanent Resident Card
• Notary-prepared letter or document
• Credit card of any type
• Firearms License
• NEXUS Card
• Work Permit
• Record of Landing
• Interim Federal Health Certificate of Eligibility

IMPORTANT: Test takers who do not provide their valid identification during check-in at the test sitting will be refused entry to the test and will not be eligible for a refund or transfer.

If you registered for the CELPIP Test with a passport booklet, we recommend that you do not send it away for any reason (i.e., extensions or visa renewals) before your scheduled test date. If you are required to do so, please send away your passport booklet after you have taken the test or before you register for the test. If you do not provide your passport booklet or the identification document that you registered with at the test sitting, you will be refused entry to the test and no refunds or transfers will be given.

See full list of FAQs here

If you are unable to attend a Test Session for which you are registered, you may request a cancellation of the registration in your CELPIP Account.

If your cancellation request is received by Paragon at least nine (9) calendar days before the date of the Test Session, then Paragon will grant your cancellation request and provide you with a refund of fifty percent (50%) of the fee you paid for the Test Session registration. If your cancellation request is received by Paragon less than nine (9) calendar days before the date of the Test Session, then Paragon will grant your cancellation request and you will not receive any refund of the fee that you paid for the cancelled Test Session registration.

If you would like to transfer your Test Session to another Test Session in your CELPIP Account for the same type of Test to which the original Test Session applied. If your transfer request is received by Paragon at least nine (9) calendar days before the date of the Test Session and Paragon grants your transfer request, then you will be required to pay a transfer fee of $50.00 CAD plus applicable taxes.

If your transfer request is received by Paragon less than nine (9) calendar days before the date of the Test Session contact Paragon’s customer service at 778-327-6854 or [email protected]. Paragon in its discretion may require that you support your transfer request with appropriate documentation (e.g. doctor’s note or evidence of bereavement) confirming the reason for the transfer request in form and content satisfactory to Paragon.

You may register for more than one test session only if all test sessions are at least thirty (30) calendar days apart from each other. Test session registrations that violate this rule are subject to cancellation by Paragon.

See full list of FAQs here